SHOPPING GUIDE | Etsuko Narita

購入に関するご注意 Notes

耳飾りパーツについて Earring clasp types







SUS316L and SV925 are less likely to cause metal allergy.

発送について Shipping


All jewelries are made-to-order, so it takes about 1 month from receiving the order to delivering them.

キャンセル・返品ついて Return/Refund Policy


All items sold are non-exchangeable, non-returnable and non-refundable except:

1. For wrong delivery by this store

2. For damaged goods during delivery.

You can request for return/exchange within 7 calendar days upon receipt the products. If 7 days have gone, unfortunately we can’t offer you a return or exchange. Return and exchange request cannot be made in following cases: 

・When request due to change of mind is made after 7 calendar days upon receipt the products.  

・Any item not in its original packing and label.

・When sealed package is opened or packaging materials are lost.

・Has been used.

・Damaged for reasons not due to our error.

You are required providing your name, order number and photos in order to qualify for the possibility of an exchange.